How can we help you?

Our support team can be reached at any time at:

This is how quick help works

The best thing to do is to write us an e-mail - the more precise the better. This way we can check your problem as best as possible and estimate if it is necessary to send the product to us.

Please tell us the following info in the e-mail:

  •     Device name incl. serial number
  •     Problem description
  •     Possibly pictures

We will contact you immediately!

For your information: We charge a lump sum for the inspection, if it is not a warranty case.

In case of a return, the RMA form must be filled out and enclosed.

Download RMA